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Customer Complaints

What to do in the event of a complaint

Not happy with our service?

We're sorry if that's the case. here's what to do

If you are unhappy with any part of the service we have provided we would kindly request you that you contact our customer service team by calling us on 0207 689 7888 who will do their best to resolve any problems or concerns that you may have experienced.

How can I make a formal complaint?

If you feel our service has not met expectations and you have not been able to resolve the issue you have been experiencing, you can make a formal complaint to Please ensure you use the heading of “Customer Complaint” and provide full contact details so that it can be investigated properly.

I have made a complaint, what happens next?

Once we receive your complaint we will confirm receipt within 4 hours of our working day (Mon – Fri 9.00am – 5.00pm). Our complaint handling team will look thoroughly into all of the concerns raised and a will respond in full within 5 working days.

Additional Services

Your Company Formations is effective, efficient & quick.

This service is effective, efficient & quick. I would recommend their services to anyone interested in setting up their own business. Excellent customer service!

Why Choose Your Company Formations?

Experience high-quality service

  • 100 years' experience in the industry
  • Rapid account setup
  • Prestigious London location
  • Expert team on standby
  • Free client support

Client Feedback

See what our clients say:

Our Customers Rate Our Company Formations Services as Excellent

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